Right of withdrawal

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase. 

1. Please email questions@corsetsandheels.co.uk to request a refund and we will assign you a tracking number.
2. Send your returned item to:
     Pandora's Box
     Product Returns 
     Unit 3 Eckersley Road Industrial Estate
     Chelmsford Essex CM1 1SL UNITED KINGDOM 
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items can not be returned if they are opened. These include stockings, tights and underwear.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 


If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 

Payment Policy

Accepted Methods of Payment
Credit/Debit Card (Visa, Master Card, Maestro, JCB) 
Postal Order  

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Postal Address For Postal Orders

     Pandora's Box
     Unit 3 
     Eckersley Road Industrial Estate
     Chelmsford Essex CM1 1SL UNITED KINGDOM